Shipping policy
Shipping Policy – eavosy
Last Updated: June 2026
At eavosy, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy before placing an order.
Shipping policies typically include processing times, delivery timelines, tracking information, shipping restrictions, and procedures for delays or damaged shipments.
Order Processing
- Orders are processed within 1–3 business days (Monday–Saturday, excluding public holidays).
- During peak seasons, sales events, or holidays, processing times may be slightly extended.
- Once your order has been shipped, you will receive a shipping confirmation email with tracking details.
Shipping Destinations
We currently ship to:
- India
- United States
- Canada
- United Kingdom
- Australia
- New Zealand
- Most European countries
If your country is unavailable at checkout, please contact our support team.
Estimated Delivery Times
| Region | Estimated Delivery Time |
|---|---|
| India | 3–7 Business Days |
| United States | 7–15 Business Days |
| Canada | 8–15 Business Days |
| United Kingdom | 7–14 Business Days |
| Australia & New Zealand | 8–16 Business Days |
| Europe | 7–15 Business Days |
Delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or other unforeseen circumstances.
Shipping Charges
- Shipping charges are calculated at checkout based on destination and order value.
- Promotional free shipping offers may be available from time to time.
- Any applicable shipping fees will be clearly displayed before payment.
Order Tracking
Once your order is dispatched, you will receive:
- A shipping confirmation email
- Tracking number
- Carrier information
You can track your shipment using the tracking link provided in the confirmation email. Tracking information is a standard component of transparent shipping policies.
Customs, Duties & Taxes
For international orders:
- Customs duties, import taxes, and local fees may apply depending on your country's regulations.
- These charges are the responsibility of the customer unless otherwise stated.
- eavosy is not responsible for delays caused by customs clearance procedures.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
If an incorrect address is provided:
- We cannot guarantee order modification after processing.
- Additional shipping charges may apply for reshipment.
Lost, Stolen, or Delayed Packages
Once an order is handed over to the shipping carrier, delivery is under the carrier's control.
If your package is:
- Delayed beyond the estimated timeframe
- Lost in transit
- Marked delivered but not received
Please contact us within 7 days of the expected delivery date, and we will assist in investigating the issue.
Damaged Items
If your order arrives damaged:
- Contact us within 48 hours of delivery.
- Provide clear photos of:
- The damaged item
- Packaging
- Shipping label
We will review the case and provide a replacement, refund, or suitable resolution.
Failed Delivery Attempts
If a package is returned due to:
- Incorrect address
- Failed delivery attempts
- Refusal of delivery
The customer may be responsible for additional shipping costs required for reshipment.
Returns & Exchanges
For information regarding returns, refunds, and exchanges, please refer to our Return & Refund Policy.
Contact Us
If you have any questions regarding shipping, please contact:
eavosy Support
Email: eavosycare@gmail.com
Website: eavosy.com